Thank you endlessly for exposing. Just got a letter from a debt collector. My card was stolen after it was paid off in full and thousands fraudulently charged- now collections after me for debt that I didn't generate and obv created via this bs. It all wentndown backnin 2021/still a TM customer. Consumers have no ability to fight it. It fuks up real lives and good ppl trying to live responsibly and well within their means. Im insanely furious.
Sorry to hear about your experience! I recommend filing complaints with the Federal Trade Commission, Better Business Bureau, and your State Attorney General. Is it T-Mobile collections? If so, email it to Mike.Sievert@t-mobile.com and Jon.Freier@t-mobile.com and they will get you Executive Customer Care support.
Thank you endlessly for exposing. Just got a letter from a debt collector. My card was stolen after it was paid off in full and thousands fraudulently charged- now collections after me for debt that I didn't generate and obv created via this bs. It all wentndown backnin 2021/still a TM customer. Consumers have no ability to fight it. It fuks up real lives and good ppl trying to live responsibly and well within their means. Im insanely furious.
Sorry to hear about your experience! I recommend filing complaints with the Federal Trade Commission, Better Business Bureau, and your State Attorney General. Is it T-Mobile collections? If so, email it to Mike.Sievert@t-mobile.com and Jon.Freier@t-mobile.com and they will get you Executive Customer Care support.