T-Mobile Employees Foreigners With H-1B Visas While Laying Off Americans
Of course that makes sense...
Before we go any further, what is H-1B?
The H-1B visa is a non-immigrant visa in the United States that allows U.S. employers to temporarily employ foreign workers in specialty occupations.
T-Mobile’s H-1B Employment
2020: 574
2021: 812
2022: 555
2023: 416
In 2023, T-Mobile completed a large lay off of 5,000 American full time employees.
Between 2020 to 2022, T-Mobile completed a lot of smaller layoffs that were not reported as a mass layoff.
My guesstimate is T-Mobile has laid off at least 10,000 employees since the merger with Sprint in 2020.
If you included T-Mobile’s 3rd Party Dealer employees, there’s probably 50,000+ employees impacted since 2020.
Here’s the H-1B website if you want to look up a company - Link
FYI - Selecting 2024 combines all years so you’ll want to look at previous years.
I’ll sum up the H-1B drama for you.
Elite Billionaires mostly in Big Tech like H-1B.
American workers don’t like H-1B because it’s taking jobs from Americans.
Elite Tech Billionaires sell H-1B as getting the best and brightest from the world to come to America.
American workers know Elite Tech Billionaires don’t really care about America.
It’s that simple but the drama includes Elon Musk, Vivek Ramaswamy, and a lot of pissed off American Conservatives.
Here’s how Elon defends H-1B.
I wish Elon cared about my free speech on his platform as much as he cares about H-1B employees.
Y’all know I have an entire section on my website exposing Elon’s censorship of me, right?
As for Vivek, I exposed him before most people knew his name.
If you think H-1B is bad..
You should see how the majority of T-Mobile’s Customer Care is outsourced to the Philippines.
I can talk to you about this for days because I was on a team that focused on partnering Stateside Employees with Filipino Employees.
T-Mobile’s Leadership knows customers hate overseas support, but T-Mobile’s Leadership prioritizes the bottom line over customer experience so over 75% of Customer Care calls are routed to the Philippines.
And they’re selective with what customers they route to the Philippines.
Have bad credit? Philippines
Call a lot? Philippines
Only have 1 line? Philippines
New customer with good credit? America
You have to be a high valued customer to even have an attempt at getting American Customer Care support.
Here’s some internal reporting I used to dig into.
Here’s a 2017 tweet from the Care VP traveling with T-Mobile’s CEO John Legere to the Philippines.
In 2023, I was working in an executive level strategic customer experience role, T-Mobile had more Filipino Customer Care employees than they did all employees in the United Sates combining all departments.
My Experience With H-1B In Texas
Before I tell you my experience, let me share my story from January where I exposed Greg Abbott was in India while Fox News was pretending he was in Texas protecting the border.
I’m pretty sure this story caused me some censorship on X at the time.
Around 2010, I worked at the T-Mobile store in Irving Texas within miles of a large Infosys office.
As an FYI, Infosys has historically been among the top sponsors of H-1B visas in the United States and Texas Governor Greg Abbott is a huge fan of supporting India’s tech initiatives. (I cover this in the above story I shared)
Here’s an interesting insight from my personal experience.
H-1B employees received A+ credit rating the day they landed in the USA while I was having to build my credit as an American citizen.
I loved selling phones to H-1B employees, except when they were hustling me because they found a loophole to scam T-Mobile.
This was back when we had 2 year contracts and free/discounted phones.
If you were moving out of the country and could show proof, T-Mobile would cancel your account without penalty.
So that means H-1B employees could get 4 free top of the line smartphones and only pay for service for the 6 - 12 months they were here.
If they canceled before 6 months, I got screwed and lost my commission.
If they canceled after 6 months, I didn’t care because it wasn’t hurting my metrics or paycheck.
My .02 on H-1B
In theory, I don’t have a problem with having a program that entices smart people in other countries to come here and help American companies.
In reality, I know those American companies can’t be trusted.
My life over the last year proves it.
Immediate response? They get paid for every illegal head they hire - by our government - and replace the legal with an illegal. I mean, what's this so-called 'Government' been doing FOR Americans these past 12+ years? Every thing they do, discredits, destroys, and diminishes this country, stealing it blind, weakening our borders, and dismissing our laws. Buck Fiden!